ups redirect package

We can reroute your package to another address, in certain cases. You can request we hold onto your package for you to pick up at a UPS location.

How much does it cost to redirect a UPS package?

We do not charge to redirect packages to UPS customer centers, The UPS Store locations, or UPS Access Point locations. UPS My Choice members will have a fee for delivery change requests to any other addresses. Please know changing the delivery address of your package could delay your scheduled delivery date.

How do I redirect my package?

How It Works. You can request that the destination Post Office hold the item for you or have it returned to sender. Verify that your shipment is eligible for Package Intercept. If eligible, you can submit your request online after logging in with your USPS.com account.

Is it possible to change UPS delivery address?

You may also change your delivery address on ups.com. Select the Tracking tab and enter your 12-digit InfoNotice number (found above the barcode) in the Tracking or InfoNotice numbers field, and select the Track button. On the Tracking Summary page, select the Change Delivery button.

What happens if you put the wrong address on a package UPS?

You can contact UPS Customer Service at 1-800-742-5877. In addition, you can sometimes redirect a package using UPS’ MyChoice services.

Can you intercept a UPS package?

You can make the request to intercept your package at any time using your UPS shipping (Internet Shipping, UPS CampusShip, and Worldship) or tracking (UPS.com or Quantum View Manage) systems.

How do I change a UPS delivery address in transit?

Here’s How You Do It
Open Your Dashboard. If you have an account, log in to UPS.com and open your My Choice dashboard.Select Your Package. Click on “Delivery Options.” If you don’t see “Delivery Options,” the shipper has restricted this option.Follow the Prompts.

How much does it cost to change UPS delivery address?

Delivery Change Requests: * There is a new fee for two of the Delivery Change Request options: Deliver to Another Address and Reschedule Delivery. Online requests made at ups.com will be $4. Phone requests to 1-800-PICK-UPS will be $6.

What happens to my UPS package if I’m not home?

You could either have your package left at a UPS location, such as The UPS Store or a UPS Access Point® location, or change your instructions. Keep in mind that depending on final destination, transportation fees may apply.

How do I contact UPS for a package?

Customer Service

Please visit our Customer Help and Support Center or call 1-888-742-5877.

Can UPS hold my package for pickup?

Yes, we can hold your eligible packages at The UPS Store, a UPS customer centre, a UPS Access Point™ location or at one of our partner retail locations. If you are a UPS My Choice® member, The UPS Store and other UPS Access Point locations can hold your package for up to seven calendar days.

How many delivery attempts does UPS make?

We are unable to provide two delivery attempts on the same day. Your driver may make a second attempt on the next business day and a third attempt on the following business day, if necessary. Where available, your shipment may be taken to your nearest UPS Access Point location™ for collection.

What do I do if a package was delivered to an old address?

Inform the sender that the address is incorrect, and ask them to ship it to a different address. They may request that you pay the fee for using the Package Intercept service, or they may ask you to cancel your order and make a new one.

Is it illegal to keep a package wrongly delivered to you?

You have the legal right to keep it as a free gift, according to the Federal Trade Commission (FTC). Sellers aren’t permitted to ask for payment for unordered items, either, and the FTC says consumers are under no obligation to even tell the seller about the wrongly delivered merchandise.

Who is responsible if package is delivered to wrong address?

The short answer is: The seller, which means you, the business owner. Obviously, if you printed the wrong address on the shipping label, didn’t include a return address, or poorly packaged the item, it’s 100% on you to compensate the customer with a new shipment or a refund.