my subway card
Andrew Henderson
Updated on July 27, 2026
If you have created a Subway® Card account and registered your physical or eGift Card, you can also check your account online at subway.com or through the Subway® App. Or you can always call 1-877-697-8222.
How do I register my Subcard?
Registering your Subcard®
Download the Subway® App and follow the prompts to enter the information requested; or.login here, follow the links and use the 4 digit Access Code provided with your Subcard®; or.call 0800 78 22 73 and register with a Subcard® representative.
Where can I check my gift card balance?
Every gift card should have their terms and conditions printed on the back of the card. This usually includes a telephone number, which you can call to find out your balance. Visit the store and ask. If the brand has a store nearby, you can always visit and ask the cashier to check your balance for you.
How do I register my card on the Subway app?
You can register your Subway® Card by creating Subway MyWay® Rewards account at subwaymyway.com or by downloading the Subway® App and creating an account and adding your Subway® Card under Cards & Payments. Already have an account? Great! Just navigate to Cards & Payments and add your Subway® Card.
Do Subway cards expire?
The Subway® Card never expires, nor do we charge any fees in connection with its use, or penalties for dormancy.
Do Subway points expire?
Subway points only expire if your Subway account remains inactive for over 1 year. Any time you earn or redeem points, you’ll extend that expiry date by 12 calendar months. As long as your Subway account remains active, your points won’t expire.
How do I link my Subway rewards card?
Link your physical Subway® Card to your rewards account by logging into the website or the Subway® App. Go to “Card & Payment”, then click or tap “Add a Subway® Card”.
How do I claim my free Subway?
To redeem your Subway points, just get your physical card or Subway QR code scanned at the checkout. You’ll be able to redeem your Subway Rewards points for free food and drink once you’ve reached certain thresholds.
How do I join Subsquad?
To join a Subsquad either set up your own on the Subcard app and invite your friends – a maximum of 9 people can join each squad.
How can I check how much money I have in my debit card?
You can check your debit card balance in multiple ways:
Log in to your online account on your bank’s website;Use your bank’s mobile app. Call your bank. Text your bank. Check your account balance at one of your bank’s ATMs. Ask a bank teller by going to one of your bank’s branches.
Do gift cards expire?
A. Under federal law, a gift card cannot expire in less than five years after the date of purchase. But if it’s not used within 12 months, fees for inactivity, dormancy or service can be charged to the card each month, diminishing its value.
Why is my gift card declined?
There are a number of possible reasons why a purchase could be declined: You don’t have enough money left on your card. You haven’t activated or registered your card. The address you gave to make an online or phone purchase is different from the address you have on file with your prepaid card provider.
Do I have to activate my Subway gift card?
Physical Subway® Cards need not be registered in order for them to be reloaded at Subway® restaurants, but they must be registered in order to be reloaded online at using a credit card.
What does 1000 Subway points get you?
100 points can be redeemed for a regular hot drink (341ml) 200 points can be redeemed for a snack or side including hash browns, nachos, bowl of meatballs or a toasted Bite. 500 points can be redeemed for a regular 6-inch Sub, salad or wrap. 1,000 points can be redeemed for a regular Footlong Sub.
How many Subway points do I have?
You can check the balance on an unregistered Subway® Card at participating Subway® restaurants or by calling Subway® Care at 1-877-697-8222.
How do I transfer a balance from one MetroCard to another?
Within the first year, use a MetroCard Vending Machine to transfer the balance to a new card. You can also ask at a station booth for a postage-paid envelope. You can’t transfer or get a refund for time left on an unlimited-ride card.
How do I renew my expired senior MetroCard NYC?
At a MetroCard Vending Machine
Insert your reduced-fare card into the MetroCard machine in stations.Refill it the way you normally would.When you get your card back, you can swipe it as usual and the reduced fare will be automatically applied.