how do amazon hub lockers work
Andrew Walker
Updated on July 26, 2026
How long do I have to pick up my Amazon Locker or Counter package? You have 3 calendar days to pick up your package from a Locker and 7 calendar days to pick up your package from a Counter. If you’re not able to pick up your package within this time frame, we’ll automatically return it for you and send you a refund.
How do you use a hub locker?
How do Lockers work? It’s easy – customers simply add an Amazon Locker to their Amazon address book and select the location as the shipping address during checkout. Once a package is ready for pickup, customers receive an e-mail with a unique 6 digit code that they’ll use to remove the package from the designated slot.
How do you pick up items from Amazon locker?
The email also includes the address and opening times for the locker. You can also find the code in the tracking information for your order. When you arrive to collect your package, enter your pick-up code or scan the barcode and follow the on-screen instructions. Collect your package within three days.
Do Amazon lockers have cameras?
Also, the lockers use surveillance cameras, and most businesses have their own security systems as well, making Amazon Locker quite safe on the whole.
Is Amazon Hub Locker faster?
It’s already a convenient service if you know you can’t be home on a particular day or if you don’t trust leaving your packages on a porch during the workday. But there’s an alternative benefit—Amazon Locker shipments often get delivered sooner than home shipments. That’s because it skips a sorting step.
Can UPS deliver to an Amazon Locker?
What is Hub by Amazon? Hub is a service that allows all carriers — UPS, FedEx, the U.S. Postal Service and any other carrier — to leave packages in secure lockers for customers to pick up later.
How big are Amazon Hub lockers?
How big is the Amazon Hub package locker? The Amazon Hub for apartment buildings is 6 feet wide by 1 foot 10 inches deep and has 42 compartments. You can add expanders as needed, which are 3 feet by 1 foot 10 inches and have 23 compartments.
How much do Amazon lockers pay?
There is no cash compensation offered for hosting a Locker. The benefit of additional foot traffic, sales conversion, and exposure on Amazon.com is a far greater value than the rent Amazon would be able to provide. 3.
Can I send a parcel to a locker?
About InPost
InPost is a 24/7 fully automated, parcel locker service available throughout the UK and Europe. Senders can choose from 3,000 InPost lockers UK nationwide. Parcels can be dropped off in secure and accessible lockers any time of day, seven days a week.
Can you use Amazon Locker for non Amazon packages?
Amazon Hub Locker is open to all Amazon customers and only accepts Amazon packages. The Apartment Locker is only available to your residents, not open to the public, and accepts packages from anyone.
Can someone else collect my Amazon parcel?
Collect the package yourself. Present the pickup barcode at the hub. Have someone collect the package for you. The person collecting the package must present your pickup barcode at the hub.
Do I need Prime to use Amazon locker?
Amazon Prime subscribers will typically receive their items in two days, but you don’t have to be a Prime member to use Amazon Lockers. Quick tip: Amazon Lockers are actual lockers, so they have size limitations. All items in your order must be within 16 x 12 x 14 inches and weigh less than 10 pounds.
How long does it take to get Amazon Locker code?
During checkout, specify the Amazon Locker as your delivery location. Once your package is delivered, you’ll receive an email alert with a six-digit code to access to your locker.
Can I pick up my package from Amazon warehouse?
Instead of having a package delivered to your home or business address, you can select an Amazon hub location. Then, you can pick up your package at a time that suits you. If all items in your order are eligible, you’ll see the option to search for an Amazon Hub location during checkout.
What happens when an Amazon locker is full?
Locker is full: Some Amazon Lockers are very popular and may be full when your package arrives. These locations will appear grayed out on the map, which means that they are not currently accepting orders.
Is Amazon responsible for stolen packages?
Amazon covers most stolen packages through its “A-to-Z” Guarantee Protection. Sometimes, purchases that are “fulfilled by Amazon” are actually sourced from retail partners known as “Amazon Sellers.” (You should know if that’s the case at the time you order the item.)
Do Amazon drivers know what they are delivering?
The driver does not know what’s in your package unless it’s in manufacturer packaging. Nevertheless, the driver app indicates when a package is age restricted or not, and requires the driver to check your ID and enter your date of birth into the app. If they fail to do this, they can (and frequently do) lose their job.