doordash number customer service
William Harris
Updated on June 20, 2026
United States (English): 855-973-1040. United States (Español): 855-834-8733. Canada (English): 647-957-7219.
How do I contact DoorDash for refund?
For delivery orders, customers can call our Delivery Support phone number (855-222-8111), which is provided in their confirmation email and text, to request a refund. The refunds tool does not support Marketplace orders as those are handled directly through the DoorDash app, website or general DoorDash support.
What is Dasher phone number?
Please contact drive support at . For urgent delivery issues, please call (855) 973-1040. For large order fulfillment/catering orders, please contact . For urgent large order delivery issues, please call (855) 811-7299.
How do I report a problem with DoorDash?
If you don’t want to bother visiting their website, here’s their phone number right here: 855-973-1040. This phone number is for the customers, Dashers, as well as for the merchants. If you’re a delivery worker, you can call 855-864-7626 to reach a company representative directly.
How do I chat with DoorDash agent?
Simply tap the chat icon (next to the phone icon) at the bottom right of your Dasher app order screen. Where is in-app chat available? This feature is now available to every Dasher.
Why was DoorDash order Cancelled?
Orders may be cancelled for a variety of reasons, such as: The restaurant is closed. The restaurant is out of an item. The restaurant is no longer accepting takeout orders.
How long do DoorDash refunds take?
If the charge no longer shows up in the “Pending” section on your statement, this means it has been posted to your account. If this has happened, it can take five to seven business days to be refunded.
Why did I get a 9.99 charge from DoorDash?
In some regions, we offer DashPass—a subscription program that offers a $0 delivery fee and reduced service fees for subscribers when ordering $12 or more from any DashPass-eligible restaurant (look for the checkmark). The subscription is $9.99/month, and you can cancel anytime with no strings attached.
Who is DoorDash owned by?
Meet DoorDash CEO Tony Xu, the 36-year-old food delivery app entrepreneur whose net worth soared to more than US$3 billion amid Covid-19.